Branch International Company published an announcement for the several Customer Success Associate positions.Until the link expires, all candidates who meet the eligibility requirements and are interested in this recruitment can apply online as soon as possible. Read the official advertisement (link provided below) for all the details about this employment, including eligibility, age limit, curriculum, selection process, salary scale, and other details. Then, submit an application using the official website (link provided at the bottom of this page).
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Job Overview :
Initially, this position will mostly concentrate on loan evaluation and customer assistance. The best applicants will have very flexible schedules and be eager to work hard to launch the company.
Responsibilities :
Customer Service: Delivering efficient and friendly responses to customer across different channels (main responsibility)
Credit Risk: Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)
Servicing & Collections: Proactively reaching out to borrowers who have missed payments
Product: Escalating customer feedback and IT bugs to help improve our product
Finance: Manage refunds, repayments, and other payment processes
General: Various administrative projects as needed
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Qualifications :
- 1-4 years of previous job experience in customer service
- Passionate about our mission and our customers
- Highly entrepreneurial, proactive, and willing to get your hands dirty
- Excellent communication skills, both oral and written
- Good grammar, spelling and punctuation
- Driven by data and highly analytical, good understanding of excel preferred
- Good typing speed (ideally above 45 wpm)
- Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays
Benefits of Joining
- Mission-driven, fast-paced and entrepreneurial environment
- Competitive salary and equity package
- A collaborative and flat company culture
- Remote first, with the option to work in-person occasionally
- Fully-paid Group Medical Insurance and Personal Accidental Insurance
- Unlimited paid time off including personal leave, bereavement leave, sick leave
- Fully paid parental leave – 6 months maternity leave and 3 months paternity leave
- Monthly WFH stipend alongside a one time home office set-up budget
- $500 Annual professional development budget
- Discretionary trips to our offices across the globe, with global travel medical insurance
- Team meals and social events- Virtual and In-person
Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law. We’re looking for more than just qualifications — so if you’re unsure that you meet the criteria, please do not hesitate to apply!
HOW TO APPLY ?
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the
career page of the company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
Disclaimer
Only informational purposes are served by the recruitment information provided above. The organization’s official website served as the source of this information. We don’t offer any guarantees about recruitment. Hiring must be done in accordance with the company’s formal hiring procedure. We don’t get paid anything for giving you this job information.
Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
INTERESTED CANDIDATES CAN APPLY FOR Branch International | Customer Success Associate THROUGH THE BELOW
Click Here to Apply Online for Branch International | Customer Success Associate Work From Home Job