ICICI Hiring |Phone Banking Officer

Industrial Credit and Investment Corporation of India is referred to as ICICI. Founded in 1994, ICICI Bank is a global financial services and banking organization.


ICICI Bank maintains a registered office in Vadodara in addition to its headquarters in Mumbai.

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Company:  ICICI


Location:PAN India

Job Type: Full Time

Who can Apply: Fresher


Experience: Fresher

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Working as a phone banking officer gives you the chance to interact with clients from all different backgrounds and offer any help needed to make their banking experience easier and to meet their investment, financial, and banking needs.

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The daily responsibilities of a phone banking officer include answering daily customer calls, giving prompt, effective service, supplying customers with pertinent product and service information, and cross-selling different banking products to current clients.

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Gaining a complete grasp of the customer’s profile, demographics, banking habits, and portfolio is essential to achieving this.

Because of this, you will also need to have a knack for seeing sales opportunities and increasing revenue while maintaining a focus on NPS in your work.

Job Description:

Guwahati, Chennai, Indore, Hyderabad, Thane, Mumbai, Jaipur.

Roles & Responsibilities:
-Handling and resolving customer complaints/ queries over phone
-Providing customers with relevant product and service information
-Cross-selling various banking products to customers over the phone

Key skills:

-Fluency in spoken English & Hindi language
-Open to work in rotational shifts
Work Experience:
-Graduate with 0-6 years.

Application Fee: No candidate will be required to pay an application fee.Sincere recruiters never demand payment to set up an interview or extend an employment offer. Be cautious if you get these calls or emails as they could be employment scams.

Important Notice: Applications submitted after the deadline will not be accepted in any case. Applications that are incomplete, submitted after the deadline, or lack enclosures will be summarily denied without explanation or communication. As a result, application forms must be submitted by the deadline. Applications that are incomplete or received too late may be rejected.

To Apply for ICICI BANK Click On Below Link

All interested and eligible candidates can apply for this drive online by the following link as soon as possible.